Sign in with the same NRIC or passport number
Your properties, billing progress and reported defects will come with you to the new app. Only Help & Support tickets won't carry over.
Coming mid-November
Meet your new
real estate
companion
A brand-new app, Sime Darby Property, arrives mid-November.
See what’s changing
Key
collection
Construction progressWhat's
changing?
From mid-November, both apps will be available until the current app is retired. Here's how to tell them apart.
Current appSime Darby Property App
New appSime Darby Property
View billing, construction progress and defects
Submit defects and support requests
Until mid-November
From mid-November
Available to download
Now
From mid-November
The current app will be retired from mid-December. We'll let you know before it goes.
Moving to the new app
Create a new account in the new app
Your current account won't carry over. Help and Support tickets from the current app won't carry over either, so note down anything you still need before mid-November.
Need something before the new app arrives?
Keep using the Sime Darby Property App as usual.
You can still submit defects
and requests there until mid-November.
Frequently
asked questions
Is this an update to my current app?
No. It's a separate app called Sime Darby Property, arriving mid-November. Look for the new icon shown above.
Should I download the current app now?
Only if you need to submit a defect or request before mid-November. Property owners can then move across with the same login.
I own a Sime Darby property. Do I need a new account?
No. From mid-November, sign in to the new app with your NRIC or passport number. Your records come with you.
I’m a household member or business contact. Can I still use the app to submit defects?
Yes, in the current app until mid-November. Defects cannot be submitted to the current app after the new app is launched. To submit defects then, please use the PRIME Portal at prime.simedarbyproperty.com. For Household members, select “Login as Family Member”. For Business contacts, select “Login as Property Owner” and sign in with your NRIC. You’ll be able to submit defects in the new app in a future update.
I'm not a property owner. What happens to my account?
You’ll need to create a new account in the new app. Your Help and Support tickets won’t carry over.
What happens to the current app?
It keeps working as usual until mid-November. After that it becomes view-only, and it will be retired from mid-December.
Do I need to delete the current app?
No.
Can I still submit a defect or request in the current app?
Yes, until mid-November.
The all-new Sime Darby Property App is an app for everyone!
Download the app and sign up now as a PRIME Member for access to a variety of exclusive offers, events, benefits, property previews and more.
Experience digital convenience
from anywhere, at any time.
PRIME Membership Privileges
The app makes discovering and redeeming various perks from us and our partners easier than ever! Enjoy more benefits if you already own a property from Sime Darby Property.
Progress Billing & Construction Progress
Awaiting the keys to your new property? Keep track with its progress regularly updated in the app, just for you.
Connect With Us
Be the first to discover our latest events, promotions, product launches and such. Better still, we’re just a click away through the app.
One Dashboard
for Your Properties
PRIME Members’ Exclusive Feature
Verify your PRIME Membership and get access to the PRIME Dashboard, your digital gateway to managing your property from anywhere, anytime.
How to verify your PRIME Membership if you already have the new app
It’s Only Going to Get Better…
More features and conveniences will be coming soon to enrich your experience with Sime Darby Property. Stay tuned.
Download The All-New
Sime Darby Property App Now
Got questions?
We've got answers! Visit our FAQ page for detailed information and support.
Explore FAQs