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Handover & Key Collection
Handover, Vacant Possession & Compensation
When will I receive my Vacant Possession (VP) notice or letter?
How do I book my key collection appointment?
What should I do if the appointment system shows errors or wrong dates?
Can I do walk-in for my property key collection appointment?
Can I make key collection appointment if I have not yet received my VP notice or Clearance Letter?
Can I request a special date/time for key handover due to travel or urgent reasons?
Can someone else (family member/ representative) collect the keys on my behalf?
What should I expect during key handover?
What documents do I need to bring for key collection?
Can I bring my family members during the key collection appointment?
What happens if I show up late for my key collection appointment?
Who should I contact if I cannot book or confirm my key collection appointment date?
How do I reschedule my key collection appointment?
Why is there no weekend slot for key collection appointment?
How do I check if I am entitled to Liquidated Ascertained Damages (LAD)?
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Unit Status & HOVP
What is a Clearance Letter (CL)?
What does the term Vacant Possession (VP) means?
What is Handover of Vacant Possession (HOVP)?
When will my property be completed and when can I collect the keys?
What should I expect during my new property key collection?
Utility & Documentation Requests
How do I change the ownership of my utility accounts (TNB, Syabas/Air Selangor) from Sime Darby Property to my name?
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Handover & Key Collection
Category – Handover & Key Collection
Handover, Vacant Possession & Compensation
When will I receive my Vacant Possession (VP) notice or letter?
How do I book my key collection appointment?
What should I do if the appointment system shows errors or wrong dates?
Can I do walk-in for my property key collection appointment?
Can I make key collection appointment if I have not yet received my VP notice or Clearance Letter?
Can I request a special date/time for key handover due to travel or urgent reasons?
Can someone else (family member/ representative) collect the keys on my behalf?
What should I expect during key handover?
What documents do I need to bring for key collection?
Can I bring my family members during the key collection appointment?
What happens if I show up late for my key collection appointment?
Who should I contact if I cannot book or confirm my key collection appointment date?
How do I reschedule my key collection appointment?
Why is there no weekend slot for key collection appointment?
How do I check if I am entitled to Liquidated Ascertained Damages (LAD)?
Unit Status & HOVP
What is a Clearance Letter (CL)?
What does the term Vacant Possession (VP) means?
What is Handover of Vacant Possession (HOVP)?
When will my property be completed and when can I collect the keys?
What should I expect during my new property key collection?
Utility & Documentation Requests
How do I change the ownership of my utility accounts (TNB, Syabas/Air Selangor) from Sime Darby Property to my name?