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Payment & Signing
E-SPA
What is eSPA?
What is HIMS?
Why do I need to sign through HIMS?
Is eSPA legal?
What do I need before I can sign the eSPA?
What is iDSaya?
How do I sign the eSPA?
Can I still sign on paper?
Is my data safe?
When should I install the iDSaya and complete the eKYC?
What should I do if I encounter issues with my iDSaya?
For Foreigners or Individuals Without a Malaysian Mobile Number
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Quality Assessment
What is SDP Quality Assessment Manual?
What is it for?
May I know what is the quality of the property that you are going to deliver to me?
How do I use it?
Is the SDP quality standard lower than industry standards?
If I appoint my house inspector and the defects assessment done by the house inspector does not align with SDP’s manual, will SDP carry out the rectification works for such defects?
Payment & Charges
When will my next progress billing be issued?
How do I make maintenance fund payments?
Financial Enquiries
How can I check the status of my refund?
When will I receive my booking fee refund?
Why has my loan/balance disbursement not yet been received?
How do I ensure my refund is transferred to the correct bank account?
How is progressive billing split between the bank and my personal responsibility?
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Payment & Signing
Category – Payment & Signing
E-SPA
What is eSPA?
What is HIMS?
Why do I need to sign through HIMS?
Is eSPA legal?
What do I need before I can sign the eSPA?
What is iDSaya?
How do I sign the eSPA?
Can I still sign on paper?
Is my data safe?
When should I install the iDSaya and complete the eKYC?
What should I do if I encounter issues with my iDSaya?
For Foreigners or Individuals Without a Malaysian Mobile Number
Quality Assessment
What is SDP Quality Assessment Manual?
What is it for?
May I know what is the quality of the property that you are going to deliver to me?
How do I use it?
Is the SDP quality standard lower than industry standards?
If I appoint my house inspector and the defects assessment done by the house inspector does not align with SDP’s manual, will SDP carry out the rectification works for such defects?
Payment & Charges
When will my next progress billing be issued?
How do I make maintenance fund payments?
Financial Enquiries
How can I check the status of my refund?
When will I receive my booking fee refund?
Why has my loan/balance disbursement not yet been received?
How do I ensure my refund is transferred to the correct bank account?
How is progressive billing split between the bank and my personal responsibility?