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Defect Management
What is Defect Liability Period (DLP)?
When does the Defect Liability Period (DLP) start and end?
Will my Defect Liability Period (DLP) start even if I haven’t picked up my keys yet?
Can I renovate my property during the defect liability period (DLP)?
What kinds of defects are covered under DLP?
How do I report water leakage or flooding inside my home?
What happen if I identify defects in my property outside or past the Defect Liability Period (DLP)?
What quality standard can I refer to when checking for defects in my house?
Where do I report the defects identified in my property?
How do I submit defects reports after collecting the keys?
How do I submit defects reports after collecting the keys of my new property?
Who can submit the defect reports?
Can I request the Township & Community Service (TCS) team to key in the defects in my property in the Sime Darby Property mobile mobile app or PRIME portal?
How many defects submission can I send?
How do I hand over my keys for defect rectification after submitting the defect reports?
When will I get my keys back?
How long will it take to fix reported defects?
My defects were not rectified in 30 days. Can I hire my own contractor to rectify the reported defects?
What should I do if there’s no update on my defect report?
Will there be a joint inspection after the defects have been rectified?
Can I move in or start renovations while defects are being rectified?
Can I engage an external contractor to check defects?
How can I start my new property or home inspection journey?
Why is there no option/button for defect submission in the mobile app?
Defect Status Glossary
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Post-Handover Management
Defect Management
Category – Defect Management
Articles
What is Defect Liability Period (DLP)?
When does the Defect Liability Period (DLP) start and end?
Will my Defect Liability Period (DLP) start even if I haven’t picked up my keys yet?
Can I renovate my property during the defect liability period (DLP)?
What kinds of defects are covered under DLP?
How do I report water leakage or flooding inside my home?
What happen if I identify defects in my property outside or past the Defect Liability Period (DLP)?
What quality standard can I refer to when checking for defects in my house?
Where do I report the defects identified in my property?
How do I submit defects reports after collecting the keys?
How do I submit defects reports after collecting the keys of my new property?
Who can submit the defect reports?
Can I request the Township & Community Service (TCS) team to key in the defects in my property in the Sime Darby Property mobile mobile app or PRIME portal?
How many defects submission can I send?
How do I hand over my keys for defect rectification after submitting the defect reports?
When will I get my keys back?
How long will it take to fix reported defects?
My defects were not rectified in 30 days. Can I hire my own contractor to rectify the reported defects?
What should I do if there’s no update on my defect report?
Will there be a joint inspection after the defects have been rectified?
Can I move in or start renovations while defects are being rectified?
Can I engage an external contractor to check defects?
How can I start my new property or home inspection journey?
Why is there no option/button for defect submission in the mobile app?
Defect Status Glossary
