If you notice any defects after moving in, don’t worry! We’ve got you covered under the Defect Liability Period (DLP). Here’s how you can submit your defect report through the SDP apps/ website:

1. Open the Sime Darby Property Apps and login
2. Click on “Your Property” icon
3. On “My Property” page, click on the ‘Defect Management’ icon
4. Click on “Select Another Property” button if you want to change to another property (if you have multiple property).
5. Click “Submit Defect Case” button to submit new defect:
   a. Go to the submit defect report page.
   b. Fill in the defect info: Attachment, Location, Product/Type, Defect Description and Additional notes/remarks
   c. Then, click on “Save” button, user redirect to the Saved Defect Report page.
6. User can view the Defect Case Status and Defect Item Status accordingly

For a smoother process, please include clear photos and the exact location of the defect. Our team will review and keep you updated on the rectification schedule.

Please Note: Submission of defects can only be reported AFTER you have collected your keys. Once you’ve signed the handover documents, the Defect Liability Period (DLP) begins, and you may submit any defects found in your property until the DLP ends.6. User can view the Defect Case Status and Defect Item Status accordingly

For a smoother process, please include clear photos and the exact location of the defect. Our team will review and keep you updated on the rectification schedule.

Note: Submission of defects can only be reported AFTER you have collected your keys. Once you’ve signed the handover documents, the Defect Liability Period (DLP) begins and you may submit any defects found in your property until the DLP ends.

We’re committed to ensuring your new home is in its best condition—so don’t hesitate to let us know if something needs attention! ?✨