We’re happy to assist you in collecting your keys through a trusted representative.

To get started, either you OR your appointed representative will need to make a key collection appointment via the official Sime Darby Property mobile app, or by contacting the Township & Community Services (TCS) Office by email or phone.

To ensure a smooth and secure handover, please prepare the following documents for your representative to present during the appointment:

1. A copy of your Identification Card (IC) AND your representative’s IC

2. A Letter of Appointment (a written authorization stating your representative is collecting the keys on your behalf)

3. A copy of the Clearance Letter

4. A copy of the Final Progress Billing This helps us verify the handover and ensure everything is in order for your new home.

This helps us verify the handover and ensure everything is in order for your new home.